APEEE Transport Service – School Year 2026–2027

Woluwe

At Woluwe, the transport service will provide a morning arrival between 7:50 and 8:15 a.m., as well as two afternoon departures: at 3:30 p.m. and 4:20 p.m. If your child uses both departures during the week, they must be registered for both departure services.

Evere

At Evere, the service will include a morning arrival between 7:50 and 8:15 a.m. and one afternoon departure at 3:30 p.m. Children may then be dropped off either at home, at one of the European Commission (OIB) external after-school childcare centres, or at the Woluwe site. If you select the option “departure to Woluwe”, you may either collect your child upon arrival at Woluwe, enrol them in the mandatory supervision with snack (30 minutes), followed by an extracurricular activity starting from 4:30 p.m., or register them for supervision. In all cases, children must be collected from the Woluwe site at the indicated schedule (see Supervision page).

As of end of September 2026: Together School App – Together ESB2 

As of September 2026, the APEEE will be using the Together School ESB2 mobile application aimed at making APEEE services easier to use and more convenient.

Once your transport registration on your Secured Zone has been confirmed, you will be invited to download the app on your smartphone. Through the Together School app, parents can:

• track their child’s bus in real time;
• receive notifications in the event of significant delays;
• report their child’s absence directly through their parent account;
• receive transport-related communications when necessary.

The app is available for both iOS and Android devices. Detailed instructions for downloading and activating your account are available below and are sent before the start of the school year.

1. You can now download the app from GooglePlay and AppStore. Simply search for “Together ESB2”. Be careful not to download the similar app of the EEB1 in Uccle (=ESB1) or EEB4 in Laeken (=ESB4)!
2. Once downloaded, insert the mobile phone number registered in your child’s APEEE profile. If each parent wishes to have access to the app, they must check that the two separate phone numbers are indeed registered in the child’s APEEE profile. If the same phone number is written in the relevant field for both parents, only one of them will be able to use the app.
3. If you need to register or change your phone number (whether Belgian or foreign), please do so in your “Legal 1” or “Legal 2” profile, in the “GSM/mobile phone” box in our APEEE Secured Zone, keeping in mind that the change will take 24 hours to be implemented.
4. Reminder: upon installation, the app will send a validation code to your mobile device, which you will need to put into the app for verification. Once logged in, you will have access to your child’s bus number, the bus route, and real-time updates when your children are checked in and checked out.

Please note that Transport registrations will continue to be managed through your APEEE Secured Zone, exactly as they are today.

Actions Required Before the Start of the School Year

Before your child can use the Transport Service, you must register them through your APEEE Secured Zone account.

Register your child for the Transport Service via your APEEE Secured Zone, if you have not already done so.

As of the end of September 2026, download the Together School mobile application and activate your parent account before the first day of school. The app will allow you to receive transport notifications, track your child’s bus in real time via GPS, and report your child’s absence when necessary.

Please note: your child will only be able to use the Transport Service once their registration has been confirmed and all necessary arrangements have been completed.

Delays

How are delays communicated?

Until the launch of the Together School app, any delays, cancellations or other unexpected changes affecting the school bus service will continue to be communicated to parents by SMS.

Once the app has been launched, information regarding bus delays will be communicated via the Together ESB2 app. For example (only if you have selected the push notifications) if your scheduled pickup time is 07:26 and you receive notification indicating a delay of 15-20 minutes, the bus is expected to arrive between 07:41 and 07:46.

Please note that this is only an estimated delay. Traffic conditions may improve, and the bus may arrive earlier than the estimated delayed time. For this reason, parents and pupils are kindly asked to remain at the bus stop until the bus arrives. The bus cannot wait for pupils who have left the stop after receiving a delay notification.

We rely on the cooperation of drivers, supervisors and parents to communicate delays as accurately as possible. However, due to changing traffic conditions, we are unable to provide an exact arrival time.

Morning Journey

Traffic conditions may cause buses to arrive slightly earlier or later than scheduled. Pupils should therefore be at their bus stop 5 minutes before the scheduled time.

If the bus has not arrived 15 minutes after the scheduled time (for example, due to a breakdown or other problem), please contact the Transport Office to agree on the best solution for getting your child to school.

Until pupils board the bus, they remain under the full responsibility of their parents or guardians.

Upon arrival at school:

• Kindergarten pupils are met by supervisors and escorted to their classrooms.
• Primary pupils are accompanied to the playground.
• Secondary pupils proceed independently.

Afternoon Departures

Woluwe Site (Secondary Cycle) 

Evere Site (Nursery & Primary Cycles) 

Supervision & Safety

Adult supervisors are present on all buses departing at 13:00 and 15:30. Their role is to:

• ensure pupils’ safety;
• supervise behaviour on the bus;
• apply the transport supervision rules.

Children in nursery and P1 are accompanied to the buses by their teacher.

For safety reasons: Once the first bus has started moving, no pupil may enter the bus parking area on foot or attempt to stop a bus to board it.

Collection at the Bus Stop

Parents become responsible for their child as soon as the child leaves the bus. APEEE supervisors cannot verify the identity of the person collecting a child. We strongly recommend that parents keep the Transport Office informed of any transport arrangements or changes.

We also recommend that nursery and primary pupils carry identification indicating:

• class;
• bus number;
• bus stop;
• emergency contact number.

If Nobody is Waiting at the Bus Stop 

If a child who is not authorised to leave the bus alone cannot be collected:

1. the designated emergency contact will be called;
2. the Transport Office will determine the safest solution.

Depending on the circumstances, the child may be:

• returned to school (most common);
• taken to a European Commission Afterschool Childcare Centre;
• exceptionally, taken to the nearest police station.

Children returned to school must be collected:

• before 14:30 on Wednesdays
• before 17:30 on other school days

If Parents Are Delayed 

If no parent or authorised person is present at the bus stop, and no alternative solution can be arranged, the child will be returned to the APEEE Supervision at school.

Parents must collect their child before 18.30 from the APEEE’s Supervision.

If neither the parents nor any authorised contact can be reached, cannot be reached, the APEEE, in collaboration with the school, will contact the competent authorities (Police) from 19.00 onwards.

Please ensure that your contact details and the details of all authorised persons are up to date in your APEEE Secured Zone.