The APEEE has revised its Terms & Conditions. We highly recommend that you carefully read the Terms & Conditions which are available here : General Terms and Conditions.
All parents have received a communication regarding the price increase for the school year.
The price you pay covers the following costs:
The Canteen Working Group reserves the right to adjust subscription fees and meal ticket prices at any time.
Before your child can use the school restaurant, you must register them via your APEEE Secured Portal.
We offer fixed subscriptions of 3, 4 or 5 days per week, which must be selected when registering your child.
Please note: 3-day subscriptions are billed on the basis of 4 days.
The three selected days are charged at the normal rate. For the fourth day, only the fixed costs are charged, while the food cost is deducted.
This also means that if you or your child occasionally purchase a meal and attend the canteen on a fourth day during certain weeks, the price will be adjusted accordingly. Since the fixed costs are already covered by the subscription, only the meal cost for that additional day will be charged.
This arrangement allows us to maintain a high-quality service and ensure optimal organisation.
Students who are not registered for the canteen may now access the self-service restaurant on an occasional basis.
There are two options:
In both cases, the meal is automatically linked to the student’s KeyFob badge.
The student can then use their badge to access the dining hall and enjoy their meal.
This new system offers greater flexibility for families while ensuring simple and efficient access to the canteen for students who wish to have lunch there occasionally.
You can find a a user guide explaining how to purchase an occasional meal through the NetPay platform.
To ensure that your child can access the school restaurant from the first day of classes, please:
If your child is a new student or a P5 student transferring from Evere to S1, register them for the school restaurant through your APEEE Secure Portal.
If you wish to manage meal reservations and top up the KeyFob badge yourself, you may request access to your NetPay account (online platform or mobile app) before 31 October.
To do so, please send an email to: cantine@woluweparents.org
From the start of the 2026-2027 school year, each student will receive a personal yellow badge.
This badge will become the sole means of:
This new system has been introduced to simplify daily operations for students, enhance payment security, and modernise the management of our catering services.
Each student, registered at the canteen will receive a personal yellow KeyFob badge at the beginning of the school year.
If your child is not registered to the canteen but would like to have one for the cafetaria, they can buy one at the canteen office.
A refundable €10 deposit will be charged on your first invoice when the badge is issued.
The same deposit will be required for any replacement badge.
The deposit will be refunded in full when the student permanently leaves the school and returns the KeyFob.
If the badge is lost, please contact the canteen office as soon as possible by phone, email or in person so that the badge can be deactivated and replaced.
A replacement badge will require payment of a new €10 deposit, and the previous deposit will be forfeited.
The badge is used exclusively to control access to the school restaurant through the automatic gates.
To gain access, your child must be registered for the catering service via the APEEE Secured Portal.
Each student is entitled to:
For occasional meals, parents can reserve and pay for a meal in advance via the Net Pay platform.
Alternatively, students may purchase a meal on the day itself using one of the payment terminals located on the school premises.
Once payment has been made, the meal is loaded onto the student’s badge, allowing access to the school restaurant on the selected day.
For students already registered for the canteen, or who completed their registration before 25 August, badges will be distributed on the first day of school with the assistance of the Educational Advisers.
After this date, badges can be collected from the canteen office located next to the dining hall.
The same badge will also be used to pay for purchases made at the cafeteria once it has been topped up online or through one of the payment terminals.
To allow everyone time to adapt to the new system, cash and bank card payments will continue to be accepted until 31 October 2026.
From 1 November 2026, the reloaded badge will become the only accepted method of payment at the cafeteria.
Payment terminals, located in both dining halls, allow students to:
In addition to your APEEE Secure Portal, which will continue to manage school canteen registrations, the new NETPAY platform will allow you to:
Please note that school restaurant subscriptions will continue to be managed through your APEEE Secure Portal, exactly as they are today.
If you would like to manage meal reservations and top up your KeyFob badge yourself, you can request access to your NetPay account (online platform or mobile app) before 31 October. To do so, please send an email to cantine@woluweparents.org.
You can also consult this user guide to learn how to easily reserve an occasional meal and add credit to the KeyFob badge.
Invoices are issued once per term and must be paid by the due date indicated on the invoice.
The school year is divided into three billing periods:
You will receive one invoice per term. Please do not make any payment before receiving your invoice.
The subscription covers meals for the entire school year but may be cancelled before the beginning of each term.
The following deductions are applied automatically:
The subscription ends on the first day of the end-of-year examination period.
(*) Amount corresponding to the food cost component of the meal.
Invoices must be paid by bank transfer.
Please remember to use the reference indicated on the payment form when making your transfer.
The KeyFob badge can also be used to pay for purchases made at the cafeteria. Once topped up online or via one of the payment terminals, it can be used to purchase drinks and food items.
To allow everyone time to adapt to this new system, cash and bank card payments will continue to be accepted until 31 October 2026.
From 1 November 2026 onwards, the topped-up badge will become the only payment method accepted at the cafeteria.
The payment terminals located in both dining halls allow students to:
The canteen only refunds unused meals for students who leave the school during the school term.No refunds are granted in cases of illness or absence.In the event of hospitalisation only, the Canteen Office will reimburse the applicable food-cost amount for each unused meal after two consecutive weeks of absence.
Parents experiencing significant financial difficulties may apply for a fee reduction through the Parents’ Association Social Fund by completing the application form available on the website.
Applications must be submitted before the beginning of the school term or school year. A new application must be submitted each year.
If the application is not approved, meals will be charged at the standard rate.
All information provided in the application form will remain strictly confidential and will not be disclosed by the Social Fund.
In the event of non-payment, the APEEE reserves the right to suspend its services.
Subject to a reasoned decision by the Budget Working Group, which will be communicated to parents, the APEEE reserves the right to suspend a child from the canteen service if the corresponding invoice is not paid within the specified deadline.
If no action is taken following our second and final reminder, the file will be transferred to our bailiff, who will be responsible for recovering the outstanding amounts.
As a last resort, the matter may be referred to our legal counsel.
Access to the dining hall is strictly reserved for students holding a lunchtime subscription or a valid meal ticket, where applicable.
The school provides a separate room for students who bring a packed lunch.
Any student using the canteen service without a valid subscription or meal entitlement will incur the following administrative charges:
Please note that the student will still not be granted access to the canteen service.
Regular checks are carried out to ensure compliance with these rules.
